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Accident and Incident Response Management

Course Content

Deploy tools, procedures and resources to respond to accidents and incidents efficiently. Oversee the management of accidents and incidents, from planning to command and control in emergency response centres.

  • Establish control zones and/or emergency response centre to manage incidents and accidents

  • Act as incident commander by applying relevant strategies of emergency operations

  • Develop tactical plans to maintain control of emergency and incident sites

  • Evaluate on-site accident and incident response capabilities

  • Develop processes to coordinate accident and incident response plans with relevant

  • Review incident summary reports to identify areas of improvement

  • Conduct training and coaching to employees on incident management procedures

  • Conduct regular exercises and reviews to maintain incident preparedness and responsiveness


Lessons are conducted in a structured yet pragmatic manner as lectures are blended with group discussions, role-plays and individual assessments. The group discussions give participants the opportunities to share their experience while role-playing helps the practice and application of concepts and approaches learned through the course. An e-learning component is also included in this module.

Learning Outcome

  1. Able to establish a command facility and structure

  2. Develop the accident and incident response management programme

  3. Able to implement the accident and incident response management programme

  4. Able to evaluate the accident and incident response management programme

Suitable for

  • Event, Project, Event Operations Manager/Assistant Manager, Supervisor, Team Lead in organising events

  • Industry practitioners who have the relevant work experience from other related industry or sectors wanting to enhance their skills and knowledge pertaining to the BTMICE industry

  • Career switchers with managerial or leadership experience, or individuals in other related industry or sectors wanting to expand their job portfolio or are seeking national certification/qualification

Course Fee

Funding Source
Course Fees
SkillsFuture Funding
Total Nett Fee
GST (8%)
Total Fee Payable to SCCIOB
SME-sponsored Local Employees (i.e Singapore Citizen & Permanent Residents)
SkillsFuture Enhanced Training Support for SMEs
Employer-sponsored and Self-sponsored Singapore Citizens aged 40 years and above
SkillsFuture Mid-Career Enhanced Subsidy
Singapore Citizens & Permanent Residents
SkillsFuture Funding (Baseline)


In-Classroom Training
Synchronous e-learning
TGS Code
Course Support Period
01 Nov 2020 to 20 Sep 2022
28 May 2019 to 08 Sep 2023


On the Phone

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During the development of the profession, we will help you find an internship to consolidate the acquired skills and gain practical experience.

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