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Provide Advice on Fashion and Apparels

The WSQ Provide Advice on Fashion and Apparels (SF) framework supports the Fashion, Retail and Service industry businesses. The competency units have been designed to develop skills, knowledge and attitudes required by individual working upon supervision to deliver service to customers/clients.


Course Content

This course aims to equip fashion retail personnel with the knowledge and application skills to Provide Advice on Fashion and Apparel.

  • Use questioning techniques and listening skills to establish customers’ requirements

  • Use product knowledge to recommend products and/or services based on customers’ requirements

  • Inform customers of product information and assist customer to try or test products

  • Address customers’ enquiries and advise customers on maintenance and care of products

  • Recommend complementary and peripheral products and close sale in accordance with customers’ satisfaction

Course Information

Course Title
Provide Advice on Fashion and Apparels (SF)
Skill Title
Product Advisory
Skill Code / Course Code
RET-CEX-1005-1.1 / TGS-2019503088
Training Duration (with assessment)
16 Hours (2 Days)

Fees & Funding

Course Fee
Full Course Fee (incl. 8% GST)
Total Nett Course Fee (Up to 50% subsidy for Singaporean Citizens & Permanent Residents age 21-39 years old)
Total Nett Course Fee (Up to 70% subsidy for Singaporean Citizens age 40 years old and above

Participants who are assessed competent will be awarded with a Statement of Attainment (SOA) by WSQ upon successfully demonstrating competence.


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During the development of the profession, we will help you find an internship to consolidate the acquired skills and gain practical experience.

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