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Crowd Control and Planning

Course Content

Manage crowd control within defined boundaries including crowd control planning and risk mitigation strategies. Develop plans and procedures for effective crowd control.

  • Develop estimates for expected crowd turnout for events

  • Review safety and security requirements for events and venues

  • Develop crowd control plans and procedures

  • Develop traffic control plans and procedures

  • Develop vehicle incidents and accidents response plans and procedures

  • Develop emergency crowd control plans and procedures

  • Facilitate conduct of emergency drills

  • Execute crisis management plans


Lessons are conducted in a structured yet pragmatic manner as lectures are blended with group discussions, role-plays and individual assessments. The group discussions give participants the opportunities to share their experience while role-playing helps the practice and application of concepts and approaches learned through the course. An e-learning component is also included in this module.

Learning Outcome

  1. Identify and analyse risks associated with events involving large crowds

  2. Develop appropriate crowd control strategies

  3. Develop crowd control operational plans and procedures

  4. Develop emergency crowd control operational plans and procedures

  5. Review and monitor effectiveness of crowd control operational plan and procedures

Suitable for

  • Event, Project, Event Operations Manager/Assistant Manager, Supervisor, Team Lead in organising events

  • Industry practitioners who have the relevant work experience from other related industry or sectors wanting to enhance their skills and knowledge pertaining to the BTMICE industry

  • Career switchers with managerial or leadership experience, or individuals in other related industry or sectors wanting to expand their job portfolio or are seeking national certification/qualification

Course Fee

Funding Source
Course Fees
SkillsFuture Funding
Total Nett Fee
GST (8%)
Total Fee Payable to SCCIOB
SME-sponsored Local Employees (i.e Singapore Citizen & Permanent Residents)
SkillsFuture Enhanced Training Support for SMEs
Employer-sponsored and Self-sponsored Singapore Citizens aged 40 years and above
SkillsFuture Mid-Career Enhanced Subsidy
Singapore Citizens & Permanent Residents
SkillsFuture Funding (Baseline)


In-Classroom Training
Synchronous e-learning
TGS Code
Course Support Period
01 Nov 2020 to 20 Sep 2024
27 May 2019 to 26 May 2025


On the Phone

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During the development of the profession, we will help you find an internship to consolidate the acquired skills and gain practical experience.

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