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Course Content

Evaluate the impact of critical business functions, conduct situational analysis and formulate, review and refine business function strategies 

  • Review critical business function strategies and market impact 

  • Review critical business function operations and refine plans 

  • Develop critical business function strategies and evaluate risk impact based on internal factors and external conditions 

Methodology

Lessons are conducted in a structured yet pragmatic manner as lectures are blended with classroom/group discussions, case studies and presentations. The group discussions give participants the opportunities to share their experience while case studies & presentations help the practice and application of concepts and approaches learned through the course.

Learning Outcome

  1. Review business function strategies through market analysis

  2. Review business function operations through situational analysis

  3. Develop business function and risk management strategies by evaluating the impact from both internal and external risks 

Suitable for

  • Business Development Manager, Sales and Marketing Manager, Vertical Sales Account Manager, Assistant Manager, Supervisor, Team Lead in the logistics or sales and customer service of a logistics organisation.

  • PMEs who have the relevant work experience from other service industries or sectors wanting to enhance their knowledge and skills, wanting to expand their job portfolio or are seeking national certification/qualification in the Logistics sector specialising in sales and customer service.

  • PMEs and career switchers with supervisory or managerial experience, or individuals in other related industries or wanting to join the logistics sector specialising in Sales and Customer Service

  • Applicants must be proficient with digital devices and apps to attend the e-Learning activity independently. 

Course Fee

Category
Funding Source
Course Fees
SkillsFuture Funding
Total Nett Fee
GST (8%)
Total Fee Payable to SCCIOB
SME-sponsored Local Employees (i.e Singapore Citizen & Permanent Residents)
SkillsFuture Enhanced Training Support for SMEs
$820.00
$574.00
$246.00
$65.60
$311.60
Employer-sponsored and Self-sponsored Singapore Citizens aged 40 years and above
SkillsFuture Mid-Career Enhanced Subsidy
$820.00
$574.00
$246.00
$65.60
$311.60
Singapore Citizens & Permanent Residents
SkillsFuture Funding (Baseline)
$820.00
$410.00
$410.00
$65.60
$475.60

Details

Details
In-Classroom Training
Synchronous e-learning
TGS Code
TGS-2022016229
TGS-2023018419
Course Support Period
10 Oct 2022 to 09 Oct 2024
30 Jan 2023 to 29 Jan 2025

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During the development of the profession, we will help you find an internship to consolidate the acquired skills and gain practical experience.

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