Develop organisational strategies and policies by analysing impact of internal and external influencing factors and seeking consultations from relevant stakeholders
Develop resource management allocation plans to right investment opportunities of organisation
Review organisation’s strategic plans to consider various life-cycles and ongoing trends
Develop corporate policies aligned with overall strategic direction
Lessons are conducted in a structured yet pragmatic manner as lectures are blended with classroom/group discussions, case studies and presentations. The group discussions give participants the opportunities to share their experience while case studies & presentations help the practice and application of concepts and approaches learned through the course.
Develop corporate policies in alignment with strategic and operation directions
Conduct market analysis pertinent to life cycles and trends in point to review organisation’s strategic plans
Develop resource allocation and management plans upon determining the investment opportunities
Business Development Manager, Sales and Marketing Manager, Vertical Sales Account Manager, Assistant Manager, Supervisor, Team Lead in the logistics or sales and customer service of a logistics organisation.
PMEs who have the relevant work experience from other service industries or sectors wanting to enhance their knowledge and skills, wanting to expand their job portfolio or are seeking national certification/qualification in the Logistics sector specialising in sales and customer service.
PMEs and career switchers with supervisory or managerial experience, or individuals in other related industries or wanting to join the logistics sector specialising in Sales and Customer Service
Applicants must be proficient with digital devices and apps to attend the e-Learning activity independently.
Total Nett Fee
Total Fee Payable to SCCIOB
SME-sponsored Local Employees (i.e Singapore Citizen & Permanent Residents)
SkillsFuture Enhanced Training Support for SMEs
Employer-sponsored and Self-sponsored Singapore Citizens aged 40 years and above
SkillsFuture Mid-Career Enhanced Subsidy
Singapore Citizens & Permanent Residents
SkillsFuture Funding (Baseline)
Course Support Period
10 Oct 2022 to 09 Oct 2024
18 Jan 2023 to 17 Jan 2025